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NY TImes: Is Retail at a HIstoric Tipping Point?

The New York Times Michael Corkery writes on the restructuring of the retail industry in tomorrow's paper, get an advance peek online today. Comment and tell us why you think companies should be investing in their workers. RWDSU President Stuart Appelbaum said “You want an in-store experience that will make customers want to come into the store - that requires highly motivated employees.”

read it here